Sales Service Analyst

Department: Sales

Location:

Manitowoc, WI, US, 54220

At Lakeside Foods and our family of companies, we're committed to providing wholesome foods to enrich people’s lives through food. We are a culture that pursues our vision of growth and innovation with passion, confidence, and commitment. We are strongest together – valuing collaborative contribution, transparency and new ideas to enable change and growth. We are committed to an inclusive and respectful environment that promotes a healthy work-life balance, and there’s a seat at the table for you.

Lakeside Foods is seeking a Sales Service Analyst to support the sales team by managing customer and broker requests, coordinating account activities, maintaining customer data, and assisting with reporting and business analysis. This role serves as a key liaison between customers, brokers, internal business partners, and the sales team to help ensure exceptional customer service and successful execution of sales initiatives.

What You'll Get

Competitive pay based on experience
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and personal time
Training and professional development opportunities
Growth opportunities with a stable, family-owned company

What You'll Do

Manage customer and broker requests, documentation, and customer portals
Coordinate customer samples, plant tours, food shows, and customer visits
Support customer presentations, business reviews, bids, and RFP responses
Track sales performance, awarded business, customer targets, and growth opportunities
Analyze broker reporting and communicate trends and insights
Maintain customer, item, and sales data across internal and customer systems
Support item setup, product data management, and customer platform requirements
Assist with trade spend tracking, pricing execution, and contract compliance
Partner with Sales, Marketing, Customer Service, Operations, Finance, and Supply Chain teams to support customer needs and business objectives

What You'll Bring

Education & Experience

Bachelor's degree in Business or related field preferred
3-5 years of experience in sales support, sales operations, customer support, or project coordination
Knowledge of GS1, GDSN, and customer item setup processes is a plus

Skills & Abilities

Strong Excel and analytical skills
Excellent communication and organizational abilities
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and problem-solving skills
Customer-focused mindset with a proactive approach
Ability to work effectively across departments and teams

Why Lakeside Foods

Founded in 1887, Lakeside Foods is a family-owned company with a long history of quality, integrity, and innovation. We invest in our people and provide opportunities to grow while making a meaningful impact across our customers, brands, and communities.

Lakeside Foods and our family of companies welcomes people of all backgrounds and the varied ideas they bring to the workplace. Being an equal opportunity and affirmative action employer is part of our heritage and culture. We recruit, hire and promote employees based on qualifications and merit, without regard to race, religion, age, gender, disability, marital or veteran status. Lakeside Foods participates in E-Verify.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities